Debit Cards

MasterCard EMV Debit Cards
Don't write checks at the checkout line.  Speed through with a MasterCard debit card from Financial Plus. It looks like a MasterCard credit card, but the funds come directly out of your checking account.

EMV cards are smart payment cards (also called chip cards or IC cards) which store data on integrated circuits rather than magnetic stripes. This creates dynamic data every time you make a transaction, making it nearly impossible for fraudsters to duplicate or clone your card. This feature provides you with security protection on your everyday purchases.

 

Enjoy surcharge free transactions at FPCU-owned ATMs or at any SHAZAM® Privileged Status Network ​​​ATM.  Find a SHAZAM® ATM near you and look for this logo.
 

DEBIT CARD ISSUES

  • To activate your new card, call: 1-888-691-8661.

  • For account questions or issues (card not working) during business hours, call the credit union first at 1-800-234-5354. If after hours, call Shazam at: 1-866-570-1238.

  • If Shazam needs to call to verify a transaction, they will call from: 1-866-518-0213.

*Instant Issue debit cards are now available at FPCU to members who need a card right away - whether it be a replacement card, or something else. These can be made in branch.

For instant issue cards, please refer to the following numbers when activating your card, changing your PIN and reporting your card lost/stolen: 

Free fraud text alerts when suspicious activity is detected on your debit card. If you receive a “fraud alert,” reply Yes or No to confirm or deny the activity. If you reply "No" (the activity is fraudulent), you’ll quickly receive a follow up text to let you know that a SHAZAM fraud specialist will call you soon to help protect your account. We’ll also automatically block your debit card to prevent any additional fraudulent activity. If you reply "Yes" (the activity was legitimate), you can continue to use your debit card as normal. If you don’t reply to the text, or your phone number is not a mobile number, we’ll attempt to reach you via automated voice call. Please note that fraud text alerts will be received from 72718 and automated fraud phone calls will come from 855-219-5399.

Our debit cards are also enabled for use with many mobile wallets. Click here to learn more.
 

If you have a lost/stolen credit card and it's during business hours: Please notify Financial Plus immediately at 1-800-234-5354.