What if I get an error message when I try to enroll an email address or U.S. mobile number?

Your email address or U.S. mobile number may already be enrolled with Zelle® at another bank or credit union. Call our customer support team and ask them to move your email address or U.S. mobile number to Financial Plus Credit Union so you can use it for Zelle®.

Once customer support moves your email address or U.S. mobile number, it will be connected to your Financial Plus Credit Union account so you can start sending and receiving money with Zelle® through the Financial Plus Credit Union mobile app. Please call Financial Plus Credit Union customer support toll-free at 1-800-234-5628 for help.